FAQs

Tuscany Event Center is an expert in the catering and event planning industry, and here are the questions asked the most!


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Events

It's best for you to contact us by phone at 515-276-4142 or email at fwfjobeth@aol.com. It would be helpful for you to fill out our request form before contacting us, so we have all of the details for your event.

The earlier you contact us the better, so we are able to properly assist with every aspect of your event necessary. Usually for simple events or meetings, one week's notice is sufficient.

Rental times generally run from 3:30 to 11:30 for larger events. Additional time may be purchased on an hourly basis. For wedding ceremonies, rental times do include two hours the day before your event for rehearsals. Rental times for meetings or smaller events are usually charged based on hourly rates.

Early setup times for the event are included. The times will be determined by our event schedule and are not generally set until the week of the event. We will work with you and your vendors to confirm delivery times to ensure that everything is setup on time.

We offer decorating services for your convenience but do allow you to decorate yourself or with a separate event designer. We do allow draped ceilings if done by a licensed decorator, flowers, pipe and drape, up lighting, and candles in holders (no tapers).

No, we do not offer coat checking, but we do provide staff to assist with coats and gifts when your guests arrive. We have a coat room that is also used to store gifts or other decorations during your event.

Food with Flair, our parent company, is the exclusive caterer at Tuscany. We do not allow any other outside caterers or food to be brought in except for wedding cakes. Please see our catering menus at www.foodwithflair.com/menu-options

We do allow outside wedding cakes to be brought in. Our staff will assist with cutting the cake, and we do not charge a cake cutting fee.

Tuscany holds a liquor license and no outside alcohol is allowed on the premises. We will charge a fee for any unauthorized alcohol found. Bar service varies by each event and can be customized for your personal preferences. When alcohol is served, we require a security guard be present for the evening. The fee is $45/hour with a 3 hour minimum.

We allow DJs and bands at Tuscany. If needed, we can provide recommendations for both.

Our staff are experienced with all types of events. We will provide a coordinator for your events who will assist with all of the event details for the duration of the event, including setting up decor. We can also help with your planning needs before the event for an additional fee.

We allow a variety of outside vendors at Tuscany. We also have a list of recommended vendors which we’ve had good responses from past events.

Venue

We have two banquet rooms available for larger events. The Florence Room seats 250 guests in chairs and the Tuscany Room seats 320 guests at tables. We also offer the Sierra Room for smaller meetings which seats 50 guests in chairs.

The facility rental fee will vary based on the day and time of your event. Please contact us for a quote based on your individual event details. The rental fee includes tables, up to 300 chairs, black or white tablecloths, and china service (plates, silverware, and glassware). **exclusions apply

Our deposit for larger events is $1,750, which is required along with a signed contract to hold your event date. The deposit is non-refundable and will be applied to your event costs.

In addition to the deposit, we require half of the total event balance be paid one month prior to the event. We can work with you to determine a payment plan for the remaining balance.

Yes

We have 120 parking spots at Tuscany, and we have partnered with a few local hotels which provide a shuttle service to and from Tuscany. We can procure valet services for an additional fee if necessary.

Tuscany Event Center and Food with Flair are both licensed and inspected for you and your guests’ safety.